Payment, Shipping and Tax

Note: All orders placed on www.Cmdstore.ca will be charged in Canadian dollars.  If you wish to be charged in US dollars please visit www.Cmdstore.com where all orders placed there will be charged in US funds.

When does my order ship?

There is usually a 1-2 day lead time before your package is in transit. Assuming you did not order a pre-order or mixed in a pre-order item with in-stock items then we usually label an order by the next business day.

Example:

1. Order is placed Friday

2. Order labelled on Monday (next business day)

3. Package picked up by carrier Monday

4. Carrier drops off package the next day (in this example on Tuesday)

5. Package is in transit Tuesday.

Shipping services offered

We use different services such as Canada Post, USPS, UPS. Fedex, Purolator, Canpar, etc.... Please note that if one service is more expensive than the other it does not mean it will get there faster. We also reserve the right to pick which service to ship out your order with unless otherwise specified in your order (i.e. You chose UPS specifically then we will use UPS).

Credit Cards (VISA, MASTERCARD and others)

We accept the following credit cards: Visa, Mastercard, Paypal or Affirm (Buy now and pay later).

Please understand that we process orders pretty quick. Most orders are processed within the same or next business day. For that reason, it is important to make certain your order is accurate. If you wish to cancel your order after the package has been shipped, you are responsible for the delivery charges as well as the return shipping fees.

Affirm Payment Plan

With Affirm, we allow customers to break down the cost of a purchase into a series of biweekly or monthly installments depending on the cost of the order.

Pay in 4 interest-free biweekly payments for purchases over $50 and under $1000. No credit check is required.

Pay in monthly payments over 3 to 60 months for larger purchases over $1000. Affirm will run a credit check on orders over $1000 and may charge 0% interest, to low interest to regular interest depending on your credit check and value of the order.

Disclosure #1: If you finance your purchase with Affirm, and one or more items in your order has an extended ship date (i.e pre-order or back-order items), your loan payment(s), including interest, may be due before you receive your purchase.

Disclosure #2: All orders paid using Affirm will be subject to a 48 hour minimum credential and security verification process before being shipped out.

Shipping Information

Shipping is expensive.  Why can't we offer free shipping like Amazon and Walmart.   We are not a Trillion dollar company.  We afford to do it.  We want to be able to pay our employees well and continue to operate our business without losing money.

Shipping fees are based on a combination of how many items purchased, the weight of the products, dimensions of the package, and destination. Shipping fees includes shipping, packaging materials and labor.

With the high price of freight, it may be expensive depending on your location. Please use the shopping cart to determine availability of product and the shipping charges to your location by entering your country and postal/zip code. You can then click "Calculate Shipping" and the shipping fees will be shown. You don't need to provide a credit card to calculate the shipping fees.

We have noticed an increased amount of customers providing a wrong or incomplete address (ie. missing apartment/suite or wrong postal code) and then complaining that they have not received their package. WE ARE NOT RESPONSIBLE FOR MIS-DIRECTED PACKAGES IF YOU GIVE US THE WRONG ADDRESS. Please take your time when typing your shipping address during the checkout phase.  You will be held responsible for shipping and return shipping.

CANADA

All CANADA orders are shipped either Canada Post or UPS Ground and takes about 2 to 10 business days. Shipping fees to Western Canada will be much more than Central/Eastern provinces since we are located on the East coast. Please use the shopping cart to determine the shipping costs.

Tax Rules

Abbrev Canada's Province   Prov % GST % Total
           
AB Alberta GST 0% 5% 5%
BC British Columbia (BC) GST 0% 5% 5%
MB Manitoba GST 0% 5% 5%
NB New-Brunswick HST 10% 5% 15%
NL Newfoundland and Labrador HST 10% 5% 15%
NT Northwest Territories GST 0% 5% 5%
NS Nova Scotia HST 10% 5% 15%
NU Nunavut GST 0% 5% 5%
ON Ontario HST 8% 5% 13%
PE Prince Edward Island (PEI) HST 10% 5% 15%
QC Québec GST + QST 9.98% 5% 14.98%
SK Saskatchewan GST 0% 5% 5%
YU Yukon GST 0% 5% 5%

 

UNITED STATES (USA)

USA orders are shipped either US Postal Service (USPS) or UPS Ground and takes about 5 to 10 working days. If you have an address that can only accept a certain shipping method, please state this at the time of your order to avoid any delays/errors in your shipment. We are not responsible for non-delivery if you provide an invalid shipping address All prices listed on the website are in Canadian dollars.  For USA customers, we recommend that you place your order through Cmdstore.com so you save on any exchange rate conversion by your bank.

There are no taxes or duties for U.S. residents if the value of the order is under $800. Over $800, customers may be subject to duties/taxes by your local authorities. It is the sole responsibility of the customer to pay these additional fees.

INTERNATIONAL

Presently, we do not offer international shipping from this site.  International customers can order from Cmdstore.com.